Thank you for choosing QIAN QIAN MEIZHI INC socks. We are committed to providing you with a safe and convenient shopping experience. Please read our return and refund policy carefully before requesting a refund.
I. Return Policy Overview
All orders are one-time sales and do not involve subscription services.
Returns and refunds are supported under certain conditions.
Please submit your return request within the specified time.
II. Return Time Limit
Returns can be requested within 7 days from the date of receipt. Returns will not be supported beyond this time frame (except in special circumstances).
III. Return Conditions (Opened items can also be returned)
Return requests must meet the following conditions:
The item is unworn and unwashed.
No obvious signs of use, stains, or damage.
Packaging, tags, and accessories are complete.
It does not affect resale.
IV. Non-Returnable Situations
The following situations may not be eligible for returns:
Worn or washed socks.
Damage caused by personal reasons.
Exceeding the return period.
Returning items without prior verification.
V. Refund Instructions
- Refund Method
Refunds will be returned to your original payment account. - Refund Time
After warehouse inspection, refunds are usually completed within 3–7 business days. - Refund Amount
Item meets return conditions: Refund based on order amount
Non-quality issues: Shipping costs may be deducted
VI. Shipping Costs
Non-quality issues: Shipping costs are borne by the buyer
Product quality issues or wrong item sent: Shipping costs are borne by us
VII. Return Process
Contact customer service to submit a return application
Provide order information and reason for return
Customer service reviews and provides return instructions
Return the item as required
Refund will be processed after warehouse acceptance
VIII. Return Address and Contact
Address: 3951 Muscatel Ave, Rosemead, CA 91770
Phone: (626) 267-8450
Email: help@sockhush.com
IX. Precautions
Please pack the returned item properly to avoid damage during transportation
It is recommended to keep the tracking number for future reference
Items returned without confirmation may not be eligible for a refund
Thank you for your understanding and support. We will continue to provide you with better products and services.